KMART Leaders as Coach Digital Magazine

Try it out

Hear with heart

Meet Rosa

During a leader as coach session, a team member was explaining how process complexity was preventing him from hitting his Goals. He sounded upset and looked tense, so I asked about feelings that came up while he was doing the process. This opened up a conversation about the workload and frustration with a promotion he didn’t get. He realised the process wasn’t the issue and that he was stressing and self-doubting his performance because he didn’t feel appreciated. This led to a great conversation about doing more interesting work. Rosa

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