KMART Leaders as Coach Digital Magazine

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Meet Brenda

I overheard a team member being abrupt to another team member on the phone yesterday. Once they got off the phone, I checked in to make sure they were OK and what the situation was. Then we explored what they said and how the team member may have felt. Lastly, we brainstormed ways to release stress. It was a surprisingly good discussion. The team member even thanked me for being supportive! Brenda

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