KMART Leaders as Coach Digital Magazine

Why great leaders don’t ask “leading” questions and what to do instead

Coaching tip

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When you are coaching, there are some questions that are better than others. For example, open questions are often better than closed questions. Asking What and How are better than Why questions. These questions keep the conversation focused on the actions, not the person. Your team members will have more buy-in to the solution or idea when they come up with it themselves. Most people know the answers if you ask the right questions to help them get to the solution. It takes a little longer, but it will be a better solution in the end.

Learn more about questions to avoid

This week during your team member 1:1’s, practise using curiosity and asking good

coaching questions to uncover insights.

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