KMART Leaders as Coach Digital Magazine

This video shows a coaching session that: • uncovers the real issues Can I see it in action?

• defines the current state of play • defines a desired future state • creates a plan to get there.

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Accountability

Setting Goals

Coaching is a goal-focused approach to finding solutions. It can be formal or informal. On the formal side, a coach will usually help the team member to set SMART goals (Specific, Measurable, Attractive, Realistic and Timed). On the informal side, a coach will typically ask questions from a goal-focused mindset. For example, “How does doing this help you reach your goal?” This type of question helps the team member to evaluate whether what they are doing will help or hinder them.

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