KMART Leaders as Coach Digital Magazine

To be a great leader as coach, practice building your skills in the three capability areas of Accountability, Curiosity and Awareness of Self and Others. Great capabilities

Awareness of self and others

Curiosity

Emotional Intelligence (EI) 10:00

Active listening

3:09

EI includes the ability to recognise our feelings and those of other people, to manage our emotions and actions, and to skilfully interact with those around us. People with strengths in EI maintain emotional balance, even amid difficult situations. They understand unspoken emotions and dynamics among individuals or groups. And they cultivate positive relationships personally and professionally. All that makes an effective leader, team member—or parent and spouse for that matter.

When was the last time your leader put everything else aside and gave you their full attention – it’s a powerful experience.

Asking questions to create insight

At the heart of coaching is a willingness to put aside one’s own ideas about the ‘best/right/ obvious way’ to do something, and to ask a question to elicit someone else’s ideas about how to approach it.

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